Refund policy
Returns & Refunds Policy
Last updated: 06.07.2026
At Uncreate, every product is made to order once you place your purchase. This allows us to reduce waste and create products specifically for you. Because of this, our return policy differs from that of traditional retail stores.
Returns
We do not accept returns or exchanges for:
- Change of mind.
- Ordering the wrong size.
- Ordering the wrong colour or design.
- Minor variations in print placement or colour that may occur during the printing process.
Please review the size guide carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of receiving your order.
Email us at uncreative.initiative@gmail.com with:
- Your order number.
- A description of the issue.
- Clear photographs of the product and its packaging.
Once reviewed, we'll arrange a replacement or refund where appropriate at no additional cost to you.
Order Cancellations
Orders begin processing soon after they are placed. If you need to cancel an order, please contact us as soon as possible at uncreative.initiative@gmail.com.
If production has already started, we may not be able to cancel the order.
Refunds
If your refund is approved, it will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Contact Us
If you have any questions about your order or this policy, please contact us:
Email: uncreative.initiative@gmail.com
Website: https://uncreate.in